What Renewal IQ does.
All of it, plainly.
It holds everything in your business that expires, reads the rules of every county you operate in, and handles each one before it goes wrong. That is the whole product. Everything below is a part of that one job.
Built for restaurants, bars, caterers and food trucks — businesses that run on permits and licenses where a missed renewal means a fine, a penalty, or a closed door. One location or fifty.
What you can track
- ✓Permits and licenses. Anything an agency issues to a location — health permits, liquor licenses, business licenses, certificates of occupancy, fire and building certificates, place of assembly permits, alarm permits, wastewater and grease discharge permits, elevator certificates, patio, sidewalk and outdoor dining permits, signage, entertainment and live music licenses. Each one holds its number, agency, jurisdiction, fee, dates, and the notes your team needs at renewal time.
- ✓Company filings. Annual reports, sales tax registrations and trade names. The paperwork that keeps each LLC in good standing is tracked the same way as a health permit, not in a separate spreadsheet.
- ✓Staff credentials. ServSafe manager certifications, food handler cards, alcohol server permits. Tracked per person, so they move with the employee between your locations rather than being pinned to one. More on that just below.
- ✓Vendors and their insurance. The hood cleaner, the grease hauler, pest control, the electrician. Their contact details and every certificate of insurance they carry — general liability, workers comp, auto, umbrella — each with its own expiry. It checks what they carry against what your contract requires and flags anyone underinsured or missing a coverage, and reads whether you were actually named additional insured. It also knows whose W-9 you still need before 1099s go out.
- ✓Vendor contracts that renew themselves. Linen, uniforms, grease, pest control: many roll into another multi-year term unless you send written notice first. Enter the notice period and Renewal IQ works out the cancel-by date, counts down to it, and records whether you sent notice or chose to keep it. A contract that simply ends is caught the same way a certificate lapsing is.
- ✓Documents. The actual permit, the renewal confirmation, the vendor’s ACORD form, a W-9. Attached to the record it belongs to, stored securely, viewable from a phone.
- ✓Anything else you carry. There is no fixed catalogue to fit yourself into. Every jurisdiction invents its own paperwork and yours will have something nobody else does. If it has an expiration date and somebody has to act on it, you can add it — and it gets the same reminders, the same document handling and the same nightly analysis as everything else.
Your people
- ✓Required cards, worked out for you. A bartender in Tennessee needs different cards from one in Colorado. Give a person their positions and their stores, and Renewal IQ works out which cards they need in each state — including the window a new hire gets before a card is due.
- ✓Coverage, store by store. Food managers, alcohol cards and food handler cards for every location, worst first. If one person is the only food manager at a store, it names them and says when their card runs out. A food manager card counts as a food handler card, so nobody is told to get the same thing twice.
- ✓Ask for the card instead of chasing it. Send an employee one link — by email, as a QR code on the manager’s screen, or copied into a message. They open it on their phone with no login, photograph the card and send it. It is read for you and lands in Review for the manager to accept.
- ✓Their paperwork, kept with them. A photo ID, an I-9, a signed policy — stored on the person’s record. A scanned card is kept automatically.
- ✓People who work more than one store. Choose which stores they count toward. When someone leaves, mark them No longer here; their cards stay on file.
The people outside your business
- ✓Outside contacts, kept once. Attorneys, expediters, consultants, landlords and agency contacts — name, firm, email and phone — saved for the whole company and picked from a list, not retyped into notes.
- ✓Handled by. Attach one or several to a permit. The liquor license shows its attorney; the occupancy permit shows the landlord.
- ✓Every permit for one person, in one click. Open an attorney and see every license they handle, across every store. Search finds them by name or firm.
- ✓Store contacts. Tie a landlord or a local agency contact to the store itself, so whoever runs that location knows who to call.
How things get in
- ✓Photo, PDF or scan. Take a picture of a license on the wall, upload the PDF the agency emailed, or drop in a scan. Renewal IQ reads the name, number, agency and dates and fills the form for you. A certificate of insurance works the same way — one ACORD form usually carries four or five policies and they all come in at once.
- ✓It shows you where it read it. The document sits beside the form while you check it. Tap Show Me on any field and the spot it came from lights up on the page. Anything it worked out rather than read says what it worked it out from, and anything it could not read is left blank with the reason — smudged, cut off, not on the page.
- ✓It identifies what the document is. Not just extraction. It classifies the document — a certificate of occupancy, a health permit, an insurance certificate — and files it against the permit it belongs to, so the right paperwork is attached to the right record without you sorting it.
- ✓It tells you when it is unsure. Every extracted field carries a confidence score. Anything it is not confident about comes to you for review rather than being quietly accepted. A document it cannot read is never reported as filed.
- ✓Pick from a template. Common permit types are pre-loaded by business type. Adding a health permit to a restaurant is choosing it from a list.
- ✓Import your locations. Paste a list of stores from a spreadsheet and they are created in one go. Fifty takes as long as one.
- ✓A stack of paperwork sorts itself. Scan a pile at once and anything without a store waits on one screen. It suggests the store from the agency on the document; tick the ones that belong together and file them in one move.
- ✓Or type it. Every field is there if you would rather.
How you get warned
- ✓Aimed at the filing deadline. Colorado wants a retail liquor renewal filed 45 days before it expires and charges $500 past that. So every warning counts down to that date — the file-by date — not to the expiration. With no deadline on record, file-by is the expiration.
- ✓Prepare and File, months ahead when it is slow. Each permit gets its own early reminders, worked out from the type of licence, the agency’s filing window and deadline, and how long your own last renewals took. A slow county means an earlier start. A quick one gets neither.
- ✓A countdown that never shrinks. 60, 30, 14, 7 and 1 day before file-by, on every permit. Early reminders are only ever added in front of it. Change the schedule on any single item if you want more.
- ✓It does not stop at the deadline. Miss it and the reminders keep coming — the day after, then weekly, then 7, 3 and 1 days before the licence expires — until the renewal is approved. That is when a reminder matters most.
- ✓Cancel-by, not just the end date. A contract that renews itself is warned 60, 30, 14, 7 and 1 day before the last day to give notice — the day that actually matters, and the one nobody else counts to.
- ✓Kicked back? Refile. Log a rejection and a refile reminder goes out with the reason you recorded, so the second attempt does not repeat the first.
- ✓Email and text. Email carries every warning. Text goes to anyone who has opted in, for the moments that matter, and never more than five per permit per renewal. Email arrives in the morning. Texts only go out between 9 am and 5 pm in each location’s own time zone — never overnight.
- ✓In your own calendar. Everyone gets a private calendar link for Google Calendar, Outlook or Apple Calendar: file-by dates, insurance expirations, cancel-by dates and staff card expirations for the stores they can see, kept up to date on its own. Or add one permit’s file-by date in a click.
- ✓Never twice. Nothing is sent twice for the same item on the same day, whatever happens on our end.
- ✓Set it once for everything. Apply the standard schedule to every permit in one click, switch a whole store to email and text, or change one permit on its own. Nothing you set is ever removed by a bulk change.
- ✓A full record. The Reminders screen shows everything queued and everything already sent, store by store, so you can see what was said and when.
- ✓Every reminder on its own track. Open any item’s schedule and each reminder day is a dot — sent, next or switched off — ending at the file-by date. Click a dot to switch that day on or off. Every row says what it counts back from: before file-by for a permit, before expiration for insurance and staff cards.
A Colorado retail liquor license expiring November 19, on this schedule. Days count back from October 5, the 45-day filing deadline. The amber Prepare reminder is calculated from the jurisdiction and your history, not chosen by you — for liquor it lands in May, long before the agency’s 90-day filing window opens.
A renewal, start to finish.
The Prepare reminder goes out, timed from Denver’s process and how long your last renewals took. Gather the lease, the occupancy certificate and the food license.
Filing opens, 90 days out. The countdown runs to the file-by date — 60, 30, 14, 7, 1 — not to the expiration.
One tap logs it filed. The renewal moves to Waiting on agency, and you see when Denver will likely answer.
Log the approval and attach the new license. The expiration moves a year out, and every owner and manager sees it done.
Next year’s reminders set themselves. If this one ran slow, next year’s Prepare reminder moves earlier on its own.
What it works out on its own
- ✓Lead-time collisions. The date looks comfortable and is not, because this jurisdiction takes longer than the days you have left.
- ✓Dependency risk. A supporting document that is valid today but expires before the decision is expected. That submission is already dead and nobody has noticed.
- ✓Prior kickbacks. This exact permit was rejected before, for a reason on record. You see the reason before you file it the same way again.
- ✓Ownership gaps. The person who handled a permit last cycle has left. Nobody holds it now and the calendar does not know that.
- ✓Concentration risk. Four permits at one location landing inside the same three weeks. One busy month takes all four down together.
- ✓Kickback patterns and drift. Where a permit type in a county is rejected more often than most, and when a county starts running slower than it used to — your reminder schedule moves before you feel it.
- ✓Your reminders, moved earlier when history says so. When your own past renewals of a permit took longer than its reminders allow, it suggests starting sooner, by how much, and why. One tap accepts it.
- ✓Ranked, capped and explained. At most a handful at a time, each with a risk score from 0 to 99, ordered by real risk and showing the exact records it was built from. A panel of twenty items is a to-do list nobody reads.
Denver took 52 days last time. You have 41 until the file-by date. Start the packet this week.
Expires Jan 20 — before the liquor renewal’s likely answer on Feb 11. Renew it first.
Inspectors are booking nine weeks out. The certificate is due in eleven.
Where its knowledge comes from
- ✓A profile per jurisdiction. Filing window, filing deadline, penalty, method, required documents and common rejection reasons, drafted from the agency’s own published process, sourced, and approved by a person before a single reminder is set from it.
- ✓It fills in what you did not have. Add a permit or a vendor and it goes looking for that agency’s renewal fee and filing deadline. What it finds comes to you on a card to check — the number, where it came from and the date it was found — before it moves a single reminder.
- ✓One place to say yes. Every rule it found, every reminder it suggests and every permit it scanned waits on the Review page. See Details shows the exact sentence and page it came from and how Renewal IQ got there. Sounds Good applies it; No Thanks or Doesn’t Apply closes it and changes nothing.
- ✓Wrong? Tell it. If the fee is $600 and not $550, type 600 and attach the county’s notice. A person checks your proof, and once it holds up the rule is corrected for every restaurant filing in that county, not just yours.
- ✓Your renewals sharpen it. Every filing that runs through Renewal IQ records when you filed, when they answered, what came back and why. Once there is enough of it, observed timing replaces the published estimate — and it tells you which number it is using.
- ✓A published rule always wins. Observed data can move a processing estimate. It never overrides a filing deadline. A rule the state wrote down is a rule, not a measurement.
- ✓It is not allowed to make things up. The analysis reasons only over your records and our verified jurisdiction data. It has plenty of general knowledge about licensing and is forbidden from using it. If a requirement is not in the data, it says so rather than guessing.
Asking it questions
- ✓Suggested, not typed. Open a permit or an insight and there is a short row of questions underneath it — Why now? What happened last cycle? What does the county need? What if I wait? The questions change with the record, because they are generated from what that record is and what state it is in.
- ✓Answered from your records. Every answer carries the same “based on” trail as an insight — the permit IDs, the cycle numbers, the jurisdiction profile it used.
- ✓Including the quiet answer. Ask whether a permit is on track and, when it is, it says so. “Nothing needs to happen today” is a real answer and often the most valuable one.
- ✓Type your own if you want to. A free-text question is there for the operator who wants one, scoped to the record you are on. It is the escape hatch, not the interface.
Before you file
- ✓A readiness check. Present, missing, and the one nobody catches — a supporting document that is current today but expires before the decision comes back. That submission is already dead, and this is the check that finds it.
- ✓Prepared filings. Forms prefilled from what you already have on file, the packet assembled, the task created and assigned, the correspondence drafted.
- ✓A person always sends it. Renewal IQ prepares. It does not submit. Every outbound action requires a human to review and send, with the full audit trail recorded against it — model, inputs and approver.
Your Monday briefing
- ✓Written for each person. Every owner and manager gets their own, about the stores they can see, early Monday morning. Anyone can turn theirs on or off in Settings, and an owner can set it for each person on the team.
- ✓Written, not assembled. Prose the way a competent operations manager would hand it to you, naming the one thing to handle this week and why.
- ✓A scan list underneath. Each item with a status dot and a deadline, so the briefing still works for the person who does not read two paragraphs on a Monday morning.
- ✓It says when nothing is wrong. A quiet week gets a quiet briefing. A briefing that manufactures drama trains people to stop opening it.
- ✓Reply with a question. Answered from your records, same evidence trail. Unsubscribing from the briefing does not turn off your reminders.
Good morning, Dana. A steady week with one thing that can’t wait.
- Health permit · Five PointsFile now
- Marco T. alcohol card · Highlandsby Nov 2
- Ansul general liabilityNov 30
- Sign permit · BakerJan 14
Who gets warned
- ✓Any number of recipients. Each set to receive warnings by email, by text, or both. There is no charge per person.
- ✓To, CC or BCC. So the general manager is in the To line and the compliance officer gets a quiet copy.
- ✓Assigned per permit. Each permit has an owner at a location, so a warning reaches whoever can act on it rather than an info@ inbox nobody reads.
- ✓A manager for every store. Each location names its manager, and that store’s staff card reminders go to them. Nothing is ever unowned.
- ✓The one thing you must set. Until there is at least one recipient, warnings have nowhere to go. The setup list inside the app will not let you forget it.
What you can see
- ✓Home, four ways. By Urgency opens on Start Here — the one thing to do first — then everything coming due, soonest first by the date you have to file, with counts for Expired, File Now, Due This Week, Coming Up and All Clear. By Week lays every store across thirteen weeks, each square one thing placed on the week you need to act on it. By Timeline puts every permit, policy, contract and card on one 18-month chart, coloured by stage — when to prepare, when to file, when the agency will likely answer. By Store ranks your locations worst first. Permits, vendor insurance, contracts and staff cards, all in one place.
- ✓Shared things count once. One hood cleaner serving every store is one vendor, not thirty. Company-wide items sit in their own Shared row instead of inflating every location’s count.
- ✓A timeline on every permit. When filing opens, the file-by date, when the agency will likely answer, and last year’s filing laid over this year’s. If another permit at that store has to be renewed first, it says so.
- ✓Where each renewal stands. Prepare, File, Waiting on the agency, Renewed. One tap logs what happened, including a kickback, and every owner and manager sees the same stage.
- ✓Records. Everything you track, whether or not it has a date yet. Permits, vendors, staff and outside contacts in one place.
- ✓Locations. Every store, worst first, each with its own counts and what to do there first. Each one carries the legal entity that holds its licenses and its FEIN, because every renewal form asks for both.
- ✓One store or all of them. Narrow the whole app to one store from a single picker, or leave it on all of them. Once you are in more than one state the stores are grouped by state, with a dot on any store that has something expired, late or due this week.
- ✓Search. Type part of a permit name or number, a store, a vendor, an employee or an outside contact from anywhere in the app. Each result shows its store and how long until it has to be filed.
- ✓Reminders. A list or a calendar of every warning, past and future.
- ✓Reports. Everything due on a 13-week timeline by store, staff card gaps included, what renewals cost by location, and proof every reminder email and text was delivered. Export to a spreadsheet or print.
- ✓Renewal history. Every cycle with the date you filed, the date they answered, the fee, the outcome, who handled it and what came back. Yours to export.
- ✓Closing a store. Remove it in one step. Nothing it holds can block you: its permits, vendors and people go with it and stay on file. If something there is due soon, you type the store’s name to confirm.
Proving it to other people
- ✓A public compliance page per location. A web address that shows that location’s current permits and their status, with no login needed.
- ✓Hand it to anyone. A health inspector, a landlord, an insurer, a franchise partner. They see for themselves that you are current.
- ✓Only what you choose. It shows the permits for that one location. Nothing about your other stores, your vendors or your team is on it.
Your team
- ✓Unlimited logins. Every general manager has their own. No charge per seat.
- ✓Four roles. The owner does everything and is the only one who pays, changes the card or cancels. Admins do everything else and can see billing, so more than one person can run the whole account. Managers add, edit and renew at their stores, their own staff included. Viewers look but cannot change anything.
- ✓Each person sees their own stores. A general manager sees their location. A regional manager sees their group. The owner sees everything. Search, reminders and records all follow the same line.
- ✓Everything is logged. Who changed what, and when.
Your data
- ✓Private to your company. Only the people you invite can sign in to your account, and each of them sees only the stores you give them. A general manager sees their store; you see everything.
- ✓Encrypted on the way. Every page, every upload and every link we email travels over HTTPS with TLS encryption.
- ✓Encrypted where it is kept. The permits, certificates and IDs you upload are stored with AES-256 encryption, the standard trusted to protect government secrets.
- ✓No passwords kept. Passwords are stored only as one-way hashes that cannot be reversed. Sign-ins run on short-lived tokens that rotate, and signing out ends the session.
- ✓Card numbers never touch our servers. Payments go straight to Stripe.
- ✓It stays yours. We do not sell it, use it for advertising, or train AI on your documents. Export your records whenever you like. If you leave, it is kept 90 days in case you come back, then deleted — sooner if you ask.
On your phone, tablet or desk
- ✓Not a cut-down companion app. Photograph a permit standing in front of it. Clear an insight from the line during service. Hand an inspector your phone. Log a renewal from the parking lot of the county office. Nothing here is desktop-only, because none of this happens at a desk.
- ✓Stay signed in. On your own phone you sign in once, not every time you open it.
iPhone and iPad
- Open Safari and go to app.renewal-iq.com
- Tap Share, the square with the arrow
- Tap Add to Home Screen, then Add
Android
- Open Chrome and go to app.renewal-iq.com
- Tap the three-dot menu
- Tap Add to Home screen or Install app
Windows and Mac
- Open Chrome or Edge and go to app.renewal-iq.com
- Click the install icon at the right end of the address bar
- Click Install
What it does not do
It does not submit anything to a government agency. It prepares filings, assembles the packet and drafts the correspondence. A person reviews and sends. There is no autopilot and no trusted mode, because the gap between saying something wrong and doing something wrong is the whole difference in a compliance product.
It does not pay fees. The money is still yours to move.
It does not invent regulation. If a jurisdiction rule is not in our verified data, it says the information is not recorded rather than filling the gap from general knowledge. A confident wrong answer about a filing requirement is worse than no answer.
It does not decide which permits a store needs. It knows which cards each position needs in each state. Permits are different — every jurisdiction invents its own — so it tracks the permits you tell it about. The templates and the scanner make that fast, but the list is yours.
It is not a password vault. Agency portal logins and security answers never go into Renewal IQ — not typed in, not brought over from your spreadsheet. A compliance tool holding the keys to every agency account is a liability, not a feature.
It does not guess at dates. A record with no expiry date cannot be counted down to, so it sits on Records, uncounted, until you give it one.
The analysis is never load-bearing. The reminder engine runs entirely separately. If the intelligence is slow, wrong or offline, every permit is still counting down to its filing deadline. Nothing important rides on the clever part.
That is the whole product.
Set up in an afternoon. Then it runs without you.
- ✓$99/mo for your first location, $39 for each one after
- ✓Unlimited permits, unlimited logins, every feature included
- ✓The intelligence is not an upsell — it is the product
- ✓Free for 30 days, no contract, cancel from inside the app